Cross-Border Economic Bulletin - November 2001
The Visitor Services Industry in San Diego and Baja California

One of the primary regional economic impacts of the September 11th terrorist attack is the decline in tourism and business travel. The visitor services industry, which supports tourism and business travel, is one of 16 industry clusters that the San Diego Association of Governments (SANDAG) has identified as “groups of complementary, competing, and inter-dependent industries that drive wealth creation in the region.... “ Hence, negative shocks to the industry hurt the entire region.

This issue of the Cross Border Economic Bulletin uses regionally comparable statistics to examine the size of the visitor services industry in San Diego and Baja California. Its main findings are:

• Visitor services comprise about 7% of total employment and 5% of output in both Baja California and San Diego;

• Approximately 75% of visitor services industry workers in San Diego are employees in hotels, motels and other lodging facilities, or in restaurants, bars, and night clubs; the figure for Baja California is over 80%;

• The impact of the terrorist attack is likely to be felt more intensely in Baja California, and particularly in Ensenada and Rosarito;

• Some of the impact in San Diego could be offset by southern Californians who substitute local vacations for distant ones;

• Negative impacts in San Diego will fall most heavily on local city and county budgets that depend on the transient occupancy tax (TOT) and on the working poor—some of whom may be forced back onto public assistance.

Definition and size of the sector

SANDAG identifies two separate clusters of economic activity that support travel, tourism, and conventions. These are the (i) Visitor Industry Services and (ii) Entertainment and Amusement. Both industries are included in the analysis below. Collectively, they are called the Visitor Services cluster.

In both San Diego and Baja California, the Visitor Services industry generates wealth by using local labor and inputs to produce services that are sold to people from outside the region. The industry provides employment to large numbers of low skilled workers and is an important avenue for their entry into the local labor force.

Table 1 illustrates the size of the sector in 1998, the most recent year of comparable data. The relative size of the Visitor Services industry is roughly the same in Baja California and San Diego County, where it makes up about 5% of output and 7% of total employment in both regions. (San Diego’s employment figures are from the Workforce Partnership; they are significantly less than the numbers provided by the San Diego Convention and Visitor’s Bureau. The latter uses a jobs multiplier factor to measure direct and indirect jobs—that is, jobs in the industry and additional jobs outside the industry created by business and tourist spending. (The data in Table 1 measure jobs in the industry only.)

Table 1
Visitor Services Industry Cluster, 1998
Employment
Average wage
(US $)
Share of regional product
Baja California
37,025
2,773
4.9%
San Diego County
89,884
15,369
5.1%
Source: San Diego Workforce Partnership; California EDD; Economic Census of Baja California; INEGI; and author's calculations

In 1998, the average annual wage in San Diego was $28,790 (87% higher than in the Visitor Services cluster) and in Baja California was $4,061 (46% higher). The difference between the industry’s employment share (7%) and its output share (5%) is explained by the low wages and relative lack of skilled positions.

Industry subsectors

Within the San Diego segment of the Visitors Services cluster, approximately 75% of total employment is in two subsectors: (i) hotels, motels, and other lodging, and (ii) eating and drinking places. In Baja California, the figure is over 80%. This explains the relatively low wages paid as well as the scarcity of high skilled positions. For example, in San Diego, the single most important occupational category is waitress and waiters, followed by food preparation workers, and cashiers. Occupational data for Baja California is less certain, but there is no reason to believe that it differs from this pattern.

Tables 2 and 3 show the number of workers in the two leading subsectors, as well as the Amusement and Entertainment sector Note that the concentration of employment in the tourism sector is much greater in Rosarito than in any other political jurisdiction. Ensenada is a distant second, while San Diego, Tijuana, and Mexicali are roughly comparable. The data in Table 2 show that Rosarito is particularly vulnerable to negative shocks to the tourism sector.

Table 2
Subsectors of the visitors services industry, 1998
Hotels, motels, other lodging
Restaurants, bars, night clubs
Employment
Percent of City
Employment
Percent of City
Ensenada
1,330
2.2
3,490
5.9
Mexicali
1,669
1.2
6,616
5.0
Rosarito
919
12.5
979
13.3
Tecate
64
.3
533
3.2
Tijuana
2,715
.9
14,189
4.8
San Diego County
25,399
2.0
43,379
3.4
Source: San Diego Workforce Partnership; Economic Census of Baja California


Table 3
Amusements and recreation subsector of the visitor services industry, 1998
Amusements and recreation
Employment
Percent of Region
Baja California
4,483
.9
San Diego County
16,738
1.3
Source: San Diego Workforce Partnership; Economic Census of Baja California

Impacts of the terrorist attack

The September 11th terrorist attack had a harmful impact on the Visitor Services industry. Airports were shutdown for several days and air travel is not likely to return to its previous level for quite awhile. In addition, border crossings became more difficult, and many Americans simply decided to stay at home. As a consequence, several conventions were canceled, hotels and motels have experienced big declines in occupancy rates, and restaurants have fewer customers.

In San Diego, 27% of overnight visitors arrive by air. Their impact on the local Visitor Services industry is relatively greater than their share of the visitors, however, because 2/3 of all business and convention travelers arrive via air, and these visitors spend more than twice as much per day ($132 per person versus $59, in 1999). In Baja California, only 9% of the overnight visitors arrive by air, but a much larger share of visitors are from outside Mexico and must cross an international border. As a result, air travel is less critical than in San Diego, but impacts at the border are more critical.

Table 4 shows the total number of visitors in 1999, along with the share that is national in origin and the share that is foreign. The vast majority (94%) of visitors to San Diego are from the U.S., and 45% are from Southern California (33%) or Arizona (12%). One of the effects of the terrorist attacks is that Americans are staying home more, but once travel begins to pick up again, it is conceivable that San Diego could benefit from a redirection of vacation plans by Southern Californians and Arizonans. That is, if air travel does not resume its previous volumes, more people will likely seek vacation opportunities nearby rather than at destinations requiring air travel. In this sense, some of the decline in visitors could be recouped from the large population base in Southern California.

Table 4
Visitor Services Industry, 1999
visitors
Overnight visitors
National origin visitors (%)
Foreign origin (%)
Ensenada
892,100
53.0
47.0
Rosarito
844,200
25.3
74.7
Tijuana
1,300,500
76.1
23.9
San Diego County
14,692,000
94.0
6.0
Source: San Diego Convention and Visitor's Bureau; Secretaría de Turismo (SECTUR)

Baja California’s status is more complex however, as large numbers of visitors must cross the U.S.-Mexico border, and border waits have gotten longer and more erratic. In particular, the very large share of Ensenada’s and particularly Rosarito’s economies that are built around the Visitor Services cluster, make them extremely vulnerable to a downturn in travel. Ensenada is partially insulated from the border given that about 6% of its visitors arrive via passenger ship. In 1998, this totaled 248 arrivals, and 349,351 passengers. Not all of these passengers spend the night, however, and overnight visitors sleep aboard ship, which reduces the demand for hotels and motels.

Several other effects should be noted. First, the San Diego County derived about $140 million dollars in revenue from the transient occupancy tax (TOT) during fiscal year 2001. The Convention and Visitor’s Bureau estimates that declining occupancy rates in the region’s hotels and motels, together with discounts in room rates, may reduce tax collections as much as $9 million in 4th quarter of 2001.

Second, a large but unknown share of Baja California’s commercial sector depends on tourism. Not only the merchants along Tijuana’s Revolution Ave., but pottery and furniture makers in Rosarito and Ensenada, pharmacies, and taxis, all depend to one extent or another on the tourist trade. Baja California has 12,454 employees (1998) in the passenger transportation sector, and another 34,617 employed in specialized retail stores other than food. Some but not all of these workers will feel the impact.

Third, as mentioned in last month’s Bulletin, about 35,000 residents of Tijuana cross the border daily to get to work in San Diego. Longer waits and greater uncertainty makes their lives more difficult and threatens the income that they bring to Tijuana.

Finally, the low wage, low skill, characteristics of the Visitor Services cluster makes it an important source of employment for people struggling to get off public assistance. Given that the U.S. and San Diego economies have been in one long expansion since the implementation of welfare reform, economic events have never posed a significant challenge to the reforms passed by Congress. Now, with the possibility of a national recession and a downturn in Visitor Services, some of our assumptions about welfare reform may be called into question.

The Cross-Border Economic Bulletin is prepared monthly by Dr. Jim Gerber, professor of economics at San Diego State University. It is underwritten by